Privacy Policy and Data Use
Learn how your personal data is collected, used, and protected by our gardening team.
Information We Collect About You
We collect limited personal information to provide you with reliable gardening services. Your details are used solely for communication, service delivery, and operational purposes.
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→Contact information—such as name, email, phone
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→Service preferences and appointment details
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→Feedback submitted via online forms
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→Correspondence with our team
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→Technical information (for user security)
Your information is collected when you contact us, submit forms, or engage with our services. We don’t request unrelated or unnecessary data.
How Your Data Is Used
Personal data helps us schedule visits, respond to inquiries, and provide tailored support, making your experience convenient and secure.
We never sell your data to third parties. Information may be shared only with partners necessary for delivering service or maintaining your account.
Your Data and Legal Rights
You have the right to see, correct, or delete your information. If you wish to exercise these rights at any time, please contact us directly with your request.
Right of Access
Request a copy of your data on record
Correction Rights
Ask for updates or changes to your details
Right to Erasure
Request data deletion at any time
Data Portability
Transfer a copy of your information easily
When We Share Your Data
Data may be shared with vetted partners assisting in service delivery or technical support. Each partner upholds strict confidentiality agreements.
We follow South African legal obligations and align with international data protection guidelines for every data transfer or partner relationship.
How We Keep Your Data Safe
Appropriate physical, digital, and managerial safeguards help protect your information from loss or misuse.
Only authorized personnel can access data, and we regularly review security practices to uphold your privacy.
Questions About Privacy?
Address: Pharos House, 18 The Boulevard, Westville, Durban 3629 South Africa
Phone: +27(35)0924978
Email: content@novarentexa.sbs