Terms and Conditions of Service

Please read these terms carefully. By using our gardening services, you accept the following terms, conditions, and responsibilities. These rules promote clarity and trust for all our valued clients.

These conditions last updated February 16, 2026

Acceptance of Terms

By accessing or using novarentexa.sbs, you agree to comply with and be bound by these terms of service. Continued use of our site or services implies understanding and acceptance of all outlined obligations and conduct standards.

Definitions

Clear definitions are provided below to explain the specific terminology used throughout these terms and conditions.

  • “Service” refers to any gardening, consulting, or maintenance offering from novarentexa.sbs.
  • “Client” means an individual or entity engaging with or requesting our gardening services.
  • “Content” denotes all written materials, visuals, images, and resources found on novarentexa.sbs.
  • “Agreement” covers the entire set of rights and obligations contained herein.

Service Usage Rules

Our gardening solutions are for personal and property improvement only. You may not use our services for unlawful, commercial, or third-party purposes.

Eligibility

You must be at least 18 years old and have legal authority to request our gardening services or enter into contracts under South African law.

Minors must use this website only with legal guardian supervision.

Your Responsibilities

Clients agree to uphold accurate communication, prompt responses, and respect for service visits. Additional responsibilities include the following.

  • Provide accurate details when requesting services
  • Grant fair access to relevant project areas
  • Communicate changes, cancellations, or delays promptly
  • Follow guidance for aftercare and safety precautions

Prohibited Uses

Certain activities are strictly prohibited to safeguard user and provider interests.

  • Misuse our tools or enter restricted team areas
  • Use the service for commercial resale or without permission
  • Imitate our staff, content, or material branding
  • Submit fraudulent information, complaints, or reviews
  • Disrupt or damage other clients’ outdoor environments

Intellectual Property Rights

All website content, including text, logos, and images, is protected under copyright laws. Usage or reproduction is allowed solely through express permission from novarentexa.sbs. Violations may result in legal recourse.

User-Submitted Content

You remain responsible for your own content provided on our contact forms or reviews. Do not submit offensive, misleading, or confidential information beyond what is necessary for service provision.

Your Content Rights and Grant:

By submitting material, you grant us a right to review and use content for service improvement, never for unauthorised public sharing or marketing.

Privacy Commitment

Your privacy is important to us. Data storage, processing, and usage are handled according to our Privacy Policy. We advise you to review these data handling practices regularly for your security. Read Privacy Policy

General Disclaimers

Our services are provided with care, but some results depend on outside factors. Please note the following disclaimers.

Result Variances:

Garden growth and appearance can vary subject to factors such as weather, soil type, care, and plant selection.

Limitation of Liability

We are not liable for indirect, incidental, or unforeseen damages arising from the use of our services or our website.

Indemnification

By engaging with us, you agree to safeguard novarentexa.sbs and its team against losses related to your account or any breach of these terms.

Dispute Handling Procedures

Should issues arise, we support resolution through discussion and, if needed, external mediation or arbitration.

Arbitration

If a dispute arises, both parties agree to binding arbitration under South African law to reach a fair decision.

Consult legal advisors before entering into arbitration agreements.

Online Dispute Resolution

Clients may request online resolution assistance for qualifying disputes. Please refer to the dispute policy or contact our team.

Contact for ODR support: Contact for ODR support

Applicable Law and Jurisdiction

These terms and all interactions are governed by the laws of South Africa. All claims must be brought in this jurisdiction.

Termination

We reserve the right to suspend or end services for clients who violate these terms, without prior notice if needed for protection.

Modifications

We may revise these terms as necessary. Updated terms become effective upon posting or as communicated to you.

Severability

If one clause is found invalid, the remaining provisions remain fully enforceable and in effect.

Entire Agreement

These terms represent the complete agreement between you and novarentexa.sbs, superseding any previous arrangements.

Contact and Queries

Any questions about these terms or our services may be addressed directly to our support team using the information provided below.

Support Email: content@novarentexa.sbs

Support Phone: +27(35)0924978

Address: Pharos House, 18 The Boulevard, Westville, Durban 3629 South Africa

Effective Date: February 16, 2026

Version: 1.2